gooTravel.com » Incentivated http://www.gootravel.com/blog Just another WordPress weblog Wed, 10 Feb 2010 16:26:58 +0000 http://wordpress.org/?v=2.9.1 en hourly 1 British Airways SMS Updates http://www.gootravel.com/blog/2010/02/10/british-airways-sms-updates/ http://www.gootravel.com/blog/2010/02/10/british-airways-sms-updates/#comments Wed, 10 Feb 2010 16:07:17 +0000 admin http://www.gootravel.com/blog/?p=69 British Airways have launched a new service where passengers can check the latest flight information via SMS on their mobiles.  This services was developed by Incentivated for BA. It allows passengers to request real-time flight information for the previous day, the current day and the next 5 days. BA are hoping that this will alleviate some of the pressure from its call centre, which currently handles 1.5 million calls a year – one can only think that this might mean more lay-offs from the call centre, however?

This additional mobile application follows the launch of mobile check-in in 2008.

 

 

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